Lightway

Microfinance Bank Limited

4B, Sola Oguntade Close, Lekki Phase 1, Lagos.

+234 7069678000, 07071793043

Whistle-blower Policy

Effective Date: 01 January 2025

The term "whistleblowing" can be defined as raising a concern about wrongdoing within an organization. The concern must be genuine concern about a crime, criminal offence, miscarriage of justice, dangers to health and safety of the environment etc.

We are committed to running our business with the utmost integrity and transparency, and we will always operate in full compliance with required legal, ethical and regulatory standards. As a financial institution focused on making a positive impact on the lives of our customers and our surrounding community, our reputation and success are built on a foundation of compliance.

An effective whistleblowing programme has been set up by Lightway MFB. Our employees, customers, vendors and other stakeholders can report misconduct discreetly and confidentially if they so desire.

If you are aware of any wrongdoing, please send a message to whistleblower@lightwaymfb.com. We will treat your report with absolute confidentiality. We will make sure that the identity of any whistle-blower is protected and that they are shielded from any retaliation in the form of an adverse employment action, termination, compensation decrease, victimisation, harassment, physical harm or mental harm.

Lightway Microfinance Bank – Empowering Financial Freedom.